FAQ

Q: How do I know you're legit?

A: This is the most frequently asked question. Understandably so, our website is a professionally run business working throughout the week, we do not cut corners. For confirmation from our happy customers who have previously bought from us you can check out their genuine feedback by clicking on our Feefo tab in the bottom left hand corner of your screen. As for payment protection, we use the most secured 2048-bit secured SSL encryption which means none of your payment details can be intercepted or decrypted.

Q: How do I buy FIFA 18 Ultimate Team Coins?

A: Once again enter the Shop page and select whether you want to sell your PS3 Coins, Xbox Coins or PC Coins. Fill out the necessary form such as your name, email, the console type that the coins belong to and the quantity of FUT coins you want to sell to us. We will then receive your email and reply to you to discuss the best payment method to pay you buy. Please note: to sell the FIFA coins to us you have to send the coins first before we can release your payment. If you are a bulk seller and generate a lot of coins on a daily/weekly basis then please get in touch with us because it's more than likely that we will buy your stock as and when you have it. .

Q: How long does it take to deliver my coins?

A: We deliver the coins as fast as humanly possible! Our average delivery times between 20-30 minutes!

Q: Do you cover EA's 5% tax

A: Unfortunately, no, so if you buy 50k coins then you will receive 47.5k (due to EA's unfair taxing system). but we will give you some walfare, such as coupon code, then you may get full coins sometimes.

Q: You are out of stock, when will you have more?

A: We are rarely out of stock but in an unlikely case that we are then the chances are we're already contacting our sellers to purchase more for you to buy. After all, we're only the middleman between the buyers and sellers.

Q: Can I get a refund if my coins aren't delivered within 24 hours?

A: Yes of course you can. If for some reason we do not manage to deliver your coins to you within 24 hours then please email us here and either request a full refund or ask for an update on where your order is.

Q: What are the possible reasons for delay?

A: A delay in shipping can be due to various reasons such as technical errors like internet down-time and incorrect or insufficient information provided. Therefore, it is very important that you supply us with a valid email address. We will not give your information to a third party.